PracticeTarot.com

This is the support page for Practice Tarot: Journal, our iOS app on the App Store, and for the Practice Tarot website. The app and the website are made by the same team and share one account, so we handle support for both right here.

Contact Us

The fastest way to reach us is by email, for both the iOS app and the website. We read every message and typically reply within 1-2 business days.

When writing about a problem, it helps to include the email address on your account, whether you are using the website or the iOS app, and a short description of what happened.

Frequently Asked Questions

What is Practice Tarot: Journal?

Practice Tarot: Journal is the iOS companion to PracticeTarot.com (practicetarot.com), our platform for learning and practicing tarot reading. The app lets you take structured card lessons, record your practice readings, and keep a personal tarot journal on the go.

Do I need a practicetarot.com account?

Yes. The app and the website share one account, so your lessons, readings, and journal stay in sync. You can create an account for free from the app or at practicetarot.com.

I can't sign in

First, try resetting your password from the sign-in screen or at practicetarot.com/forgot-password. If you still can't get in, email us and we'll help you recover your account.

How do subscriptions and billing work?

Some features are part of a paid plan. Purchases made on practicetarot.com are processed by Stripe and can be managed from your account page. Subscriptions bought in the iOS app are billed by Apple: to change or cancel one, open Settings on your iPhone, tap your name, then Subscriptions. Apple handles refunds for App Store purchases at reportaproblem.apple.com. Either way, your plan works on the website and in the app. For anything else about billing, email team@practicetarot.com and we'll sort it out.

How do I delete my account and data?

Email team@practicetarot.com from the address on your account and ask us to delete it. We'll confirm and remove your personal data as described in our Privacy Policy.

Something in the app isn't working

Try closing and reopening the app, and make sure you have the latest version installed from the App Store. If the problem continues, email us with your device model, iOS version, and what you were doing when it happened. Screenshots help a lot.

Feedback and Feature Requests

PracticeTarot.com is built in close conversation with the people who learn with it. The iOS app itself exists because our practicetarot.com community asked for it. If there's something you'd like to see, tell us at team@practicetarot.com.

Legal

You can read our Terms of Service and Privacy Policy at any time.